Returns & Exchanges
At Replay Jeans, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange items within 14 days of receipt, provided they are in their original condition with all tags attached.
Return Process
- 1.Initiate Your Return
Log into your account or visit our returns portal to select the items you wish to return and choose your preferred return method.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all original labels and tags are intact to qualify for a full refund.
- 3.Ship the Package
Affix the prepaid shipping label to your package and drop it off at any authorized collection point or schedule a courier pickup.
- 4.Receive Your Refund
Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 7-10 business days.